We strive to give our customers the best service possible. If you would like to return an item please see below for further details. 


If you would like to request a refund or exchange an item for a different size, colour or style please complete our returns form by clicking 'Returns Portal' below. Please note the following before requesting a return:

Returns must be made within 14 days of your order being delivered.

Items must be in the exact same condition that you received them in with all original labels still attached and no make-up stains or marks.

Incorrect/Faulty Item

In the unlikely event that the item you received is not what your originally ordered or is faulty, please email: within 14 days of your order being delivered, we will then advise on how to proceed.

Royal Mail

Please follow the below link and populate the form to access your free returns label. You can either print this and attach it to the parcel yourself, or if you don't have a printer, you can take your parcel to the Post Office and show them the QR code which will be emailed to you on completion of the form.