FAQ

UK Delivery:

48 HOUR TRACKED: Order by Monday 21st December at 1pm for guaranteed delivery in time for Christmas. 


24 HOUR TRACKED: Order by Tuesday 22nd December at 1pm for guaranteed delivery in time for Christmas. 


Ireland Delivery:

48 HOUR TRACKED: Order by Monday 13th December at 1pm for guaranteed delivery in time for Christmas. 


24 HOUR TRACKED: Order by Tuesday 14th December at 1pm for guaranteed delivery in time for Christmas. 

We have extended our exchange and returns policy over the festive period. Any orders placed between the 1st November 2021 and 24th December 2021 will be able to be returned or exchanged up until Friday 14th January 2022. 


Please click here for full information on returns and exchanges. 

UK: 

48 Hour Tracked Royal Mail (estimated 2-3 working days) - £3.95

24 Hour Tracked Royal Mail (estimated 1-2 working days) - £5.25


Republic of Ireland: £8.00 (Estimated 5-8 working days).

Please note: For the vast majority of our orders we have seen no delay with delivery times. However, there are certain pockets of the country where delivery teams are being impacted more than others with staff shortages due to the current circumstances. This may mean your order takes slightly longer than usual to arrive. Please bear with us, we thank you for your patience during this time.

As long as your order doesn't contain any pre-order items, you should expect to receive your order with 2-3 working days in the UK and 5-8 working days in the Republic of Ireland. 

If your order contains/is a pre-order item we will dispatch your order as soon as the pre-order item is back in stock. 

Please note: For the vast majority of our orders we have seen no delay with delivery times. However, there are certain pockets of the country where delivery teams are being impacted more than others with staff shortages due to the current circumstances. This may mean your order takes slightly longer than usual to arrive. Please bear with us, we thank you for your patience during this time.

We currently deliver to the UK and the Republic of Ireland. 

We are looking to offer a wider range of delivery locations in the near future. When we launch this, we will announce it on our social channels. 

If your order is within our 14 day return/ exchange period, head over to our returns centre HERE and fill in the form. 

 

If you would like to get in touch, please email us: support@beaumontandbear.co.uk