FAQ

Pre-orders will be sent within 4 weeks of your order being placed. If your order contains a pre-order item all items will be sent out together once the pre-order item is back in stock.

UK: 

48 Hour Tracked Royal Mail (estimated 2-3 working days) - £3.95

24 Hour Tracked Royal Mail (estimated 1-2 working days) - £5.25

Free delivery on orders over £50 (Estimated 2-3 working days)

Republic of Ireland: £8.00 (Estimated 5-8 working days).

Please note: For the vast majority of our orders we have seen no delay with delivery times. However, there are certain pockets of the country where delivery teams are being impacted more than others with staff shortages due to the current circumstances. This may mean your order takes slightly longer than usual to arrive. Please bear with us, we thank you for your patience during this time.

As long as your order doesn't contain any pre-order items, you should expect to receive your order with 2-3 working days in the UK and 5-8 working days in the Republic of Ireland. 

If your order contains/is a pre-order item we will dispatch your order as soon as the pre-order item is back in stock. 

Please note: For the vast majority of our orders we have seen no delay with delivery times. However, there are certain pockets of the country where delivery teams are being impacted more than others with staff shortages due to the current circumstances. This may mean your order takes slightly longer than usual to arrive. Please bear with us, we thank you for your patience during this time.

We currently deliver to the UK and the Republic of Ireland. 

We are looking to offer a wider range of delivery locations in the near future. When we launch this, we will announce it on our social channels. 

If your order is within our 14 day return/ exchange period, head over to our returns centre HERE and fill in the form.  Once your return/ exchange has been approved (please allow up to two working days for this) you will be sent an email with details of how to return/ exchange your order. 

 

If you would like to get in touch, please email us: support@beaumontandbear.co.uk